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These days the roles of banking institutions are changing, on the more and more saturated market the competition for customers is getting intensified. The traditional types of banking and insurance companies are ceasing to be, both types are being replaced by new institutions offering new complex services.
Next to the traditional banking services (account management, credit administration), numerous new services are appearing (like insurances, health and pension funds). Different institutions, using an increasing variety of products and new complex services, to try to woo their customers. Increasing the level of these services can be supported by having an appropriate customer care culture - CFM (Customer Flow Management). Creating the appropriate CFM can be helped much by the solutions offered by MULTIMEX.
Our solutions are being used by following institutions:
- CIB Bank Zrt.
- Groupama Garancia Biztosító Zrt.
- AXA Szolgáltató Kft.
- Fontana Credit Takarékszövetkezet
- Szigetvári Takarékszövetkezet
- Fundamenta Lakáskassza Zrt.
- Magyar Államkincstár
- Magyar Posta Zrt.
- MÁV Általános Biztosító Egyesület
- Közlekedési Biztosító Egyesület
- Aranykor Önkéntes és Magánnyugdíjpénztár
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